Pillar Media Donor Database & Systems Manager

Position: Donor Database & Systems Manager
Department: Donor Services

Location: Colorado / New Jersey / Ohio
Category: Full-Time, Hourly
FLSA Status: Non-Exempt

Pillar Media, home to STAR 99.1 NYC/NJ, STAR 93.3 Cincinnati, STAR 101.5 and KPOF in Denver, and Positive HipHop 107.1 in Denver, is seeking a detail-oriented and analytical Database Manager to serve as the primary administrator of our donor database, ensuring data accuracy, developing reporting and analysis, supporting fundraising campaigns, and helping drive growth in donor revenue.

The Database Manager serves as the primary administrator of the donor database, overseeing data integrity, system optimization, reporting, automation, and database functionality to support fundraising and donor engagement efforts.

Experience/What We’re Looking For
Our ideal candidate is a professional individual who has a passion for supporting and being part of a team, who is responsible and trustworthy, and who will be dedicated in helping us achieve aggressive department goals. Most importantly, someone who is a team player and who well with others; teamwork is one of our core values.

• Associate degree or equivalent experience.
• 2+ years of database management, CRM administration, fundraising operations, or related experience.
• Advanced Excel and Microsoft Office skills.
• Strong analytical and problem-solving abilities.
• Excellent organization and attention to detail.
• Ability to maintain confidentiality.

Responsibilities/Day-to-Day
The primary responsibilities as part of a multi-location and multi-person team will be maintaining/updating the database for all Pillar Media stations, and working across the Development Team to assist with donor communications, fundraising, and Pillar Media activities.

• Database Administration: Maintain donor records, data integrity, campaign coding, online giving integrations, and database procedures.
• Database Hygiene: Update addresses, archive deceased records, merge duplicated, update emails, phone numbers and other donor information.
• Create a nomenclature for coding that keeps activities, communication and fundraising efforts clean inside the database.
• Data Management & Reporting: Generate mailing lists, reports, dashboards, and campaign analysis, and other reports as needed.
• Campaign Support: Support fundraising campaigns through setup, tracking, reporting, and vendor file preparation.
• User Support & Collaboration: Train users, troubleshoot database issues, and collaborate across departments.
• Creating Automations & Improve Workflows: Design, develop, and maintain automated processes and workflow solutions that improve efficiency, reduce manual entry, enhance accuracy, and support fundraising operations.
• System Recommendations: Continuously evaluate donor management systems, reporting tools, integrations, and business processes to identify opportunities for improvement.
• Other duties as assigned.

Organization/What Pillar Media Can Offer You
At Pillar Media, our mission is to encourage people into a growing relationship with Jesus through media.  We hope for our candidate to share in that same desire by committing themselves to our team!

• An intentional team-building culture that focuses on our Core Values:  Teamwork, Excellence, Creativity, Integrity, Authenticity, and Fun!
• The opportunity to work with others in an environment that not only supports but influences personal growth.
• Some flexibility for working from home.
• A full lineup of benefits, including Holiday/PTO/Sick time and Retirement options.
• Health, dental, and vision insurance.
• Voluntary benefits.
• Fair compensation.
• The opportunity to personally engage with listeners and our community.  You can be part of a team that is making a difference in someone’s life every day!

Pay Range: $27.00 – $29.00
Performing this job successfully requires physical demands that must be met by an employee.  Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Job Description: https://hcm.paycor.com/l/r/A5547947

      Application: https://hcm.paycor.com/l/r/E7D4CDB8