HMG Manager, Donor Communications

Manager, Donor Communications

Job Summary:

Tapping into the power of traditional and   digital communication channels, the Donor Communications Manager connects   people more deeply to God by strengthening their relationship with Hope Media   Group. Working under the leadership of the Director of Marketing, they’re responsible for successful development,   execution, and completion of approved donor communication for all Hope Media   Group Brands. Communications include but are not limited to donor email and   direct mail campaigns, newsletters, specialty donor mailings, thank you   letters, and annual impact reports.

Essential Functions

Donor Communications

• Understand,  support, and share passion of Hope Media Group’s vision and mission through   donor communications.
• Manage all aspects of donor communication plan activities such as creating and establishing annual and project specific master  timelines; management of  concept, graphics, and content through all approval phases to assure brand   consistency, integrity and accuracy of messaging, and production and drop   date deadlines are met.
•  Proofread,  edit and author as needed donor communication content to ensure it is   consistent with the overall image and vision of Hope Media Group; Provide appropriate quality assurance.
• Coordinate   and make recommendations regarding delivery tools such as paper forms,   postage, printer, web, social media, mail house, email delivery,   telemarketing.
• Collaborate  with Data Sciences on effective donor communication campaigns and audience   segmentation.

Copy   Writing

• Regularly produce various types of written donor content including letters, solicitations, newsletters, and fundraising materials.
• Ensure all written content created and shared accurately represents the voice and brand of Hope Media Group and is used to deepen engagement with the donor.

Project Management

• Print management oversight including establishing and maintaining working  relationships with the printer of choice, specialty printers, email and telemarketing vendors through all phases of print.
• Coordinate communication project budget with Director of Donor Engagement, ensuring   compliance with approved budget; Recommend and facilitate budget updates as needed.
• Review  and approve vendor invoices; Negotiate fees and charges.
• Coordinate  with internal teams to properly code data ensuring detailed, accurate and   meaningful output and reporting.

Demonstrated Faith

• Pray for coworkers in team meetings
• Lead prayer in large group settings as needed
• Pray for donors when called upon to do so
• Use Christian principles to work through conflict as outlined by the Culture tool   kit
• Participate in Sharathon, PowerDrive and Thankathon, and pray for donors over the phone   as needed
• Participate in ministry wide Christian bible studies
• Attend weekly Staff Gatherings for prayer and devotions

Other

• Actively participate and engage in ministry  wide initiatives like Pledge Drives and Donor Events.
• Additional duties as assigned

Non-Essential Functions

Requirements

Education:

Bachelor’s Degree in Communications, Creative Writing, Journalism or similar preferred

Experience:

Minimum of 3-5 years of experience working in non-profit communication and/or marketing in a field with customer service.

Bi-lingual Spanish speaking and copywriting preferred.

Knowledge, Skills and Abilities:

• Strong written and oral communication skills in both English and Spanish (including presentation)
• Must be innovative, proactive, and detailed oriented
• Ability to work collaboratively with internal and external partners
• The ability to write creatively and persuasively is preferred.
• Proficient in Microsoft Word, Excel, PowerPoint, Outlook, SharePoint and Internet research; Experience with Microsoft Dynamics preferred; Experience with project management tools a plus.
• Experience working for a ministry and/or non-profit organization is desirable.
• High level of organization and time management in an environment with frequent interruptions.
• Ability to establish priorities and handle various tasks simultaneously; perform job under pressure or in critical, time bound, situations while achieving objectives required.
• Able to work with minimal supervision, both independently and within a team. Must demonstrate initiative.

Working Conditions and Environment

Travel:

Local travel as needed

Nights/Weekends/Holidays:

• Occasional as event planner/participant.
• Occasional for conferences or retreats.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Physical Activity may include Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers including pinching, typing or otherwise working, primarily with fingers rather than the whole hand as in handling.

Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.

The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

TO APPLY VISIT WWW.HOPEMEDIAGROUP.COM