Focus On The Family Director, Broadcast & A/V Support

Colorado Springs, CO 80920, USA Req #1775

Headquartered in Colorado Springs, Colorado, Focus on the Family has nearly 700 employees who work to achieve the mission of enriching the lives of families, engaging the culture, advocating for life and spreading the Gospel of Jesus Christ. The work is meaningful, the culture is rewarding, and the purpose is eternal.

The Director, Broadcast and A/V Support position exists to lead the Engineering team, which provides professional and technical services for all ministry broadcast, audio and video equipment and leads the Broadcast Distribution team, which delivers all out-going audio and video programming.

Essential Duties/Responsibilities:

Delivers consistently excellent customer support for all internal clients

Regularly meets with internal stakeholders to discern needs and make recommendations regarding A/V equipment acquisition, installation, maintenance, and replacement

Is responsible for problem solving, identification of systems and gear, help with procurement, installation, support and maintenance, and planning replacement of all organizational broadcast and A/V equipment

Leads team of highly qualified technical engineers, directing prioritization of workflow to ensure overall ministry objectives are achieved

Establishes systems and metrics to maintain optimal service levels

Is the point person for all engineering and delivery support

Stays current on broadcast and A/V equipment, and delivery system trends

Coordinates team and/or personal attendance at industry trade shows to keep abreast of new technology

Reviews and recommends capital purchases

Prepares annual budget; controls expenses to budget

Selects, develops, motivates, supervises, and evaluates immediate staff

Prepares annual department budget; controls cost to budget

Supervises the operation of the Broadcast Distribution System (BDS)

Oversees all operational aspects of the distribution and delivery systems, including maintenance of Broadcast Distribution Systems, interfacing with distribution provider (AmBos), serving media distribution clients

Works with satellite leasing clients, vendors for new equipment and repairs, and other external individuals and companies

Oversees setup of remote feeds via ISDN, Internet, and satellite

Operates digital KU satellite uplink

Ensures documentation of wiring changes with Autocad

Other Duties/Responsibilities:

Supervises independent contractors as needed

Assists and advises other departments on capital A/V equipment budgets

Develops detailed design and oversees construction of related facilities

Consults for affiliate radio stations in quality related matters as needed

Performs other duties as assigned

Managerial Breadth/Scope of Job:

Manages staff of Broadcast Engineers and Media Delivery/Satellite Operators

Working Environment/Physical Activities:

Office environment

Some manual labor involved in AV equipment installation and maintenance



Exemplifies Ephesians 5:1-2, “Therefore be imitators of God as dear children and walk in love, as Christ also has loved us and given Himself for us…”

Pursues the Great Commission given by Jesus Christ in Matthew 28:19-20, “Go therefore and make disciples of all the nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, teaching them to observe all things that I have commanded you; and lo, I am with you always, even to the end of the age.”

Is a consistent witness for Jesus Christ; maintains a courteous, Christ-like attitude in dealing with people within and outside of Focus; adheres to the Standard of Moral Conduct and Statement of Faith; upholds Focus on the Family’s ministry in prayer

Prays personally for Focus on the Family’s staff and constituents and may occasionally lead in a public prayer

Engages in Christian ministry

Demonstrates behaviors aligned with FOF core values

Personal Characteristics:

Approachable, decisive, dependable, detail oriented, diplomatic, leadership, reliable, team oriented


Bachelor’s Degree in Communications or related field (i.e., Media, IT)

7-10 years of experience in management of operations

Skills, Abilities and Special Talents/Gifts:

Demonstrated ability to lead a technical team

Ability to effectively work through others to accomplish objectives

Working knowledge of business, finance, and accounting principles

Ability to communicate tactfully (orally and in writing) at all organizational levels

Strong organizational skills

Competent in use of PC software

Ability to do complex planning for a multi-function department

Must be computer software literate, to work with word processors, databases, spreadsheets

Oversee specialized machine control and communication software development

Can solve complex problems in crisis situations

Ability to function effectively and efficiently on cross-functional teams

Stewardship Requirements:

Equipment replacement

Directly responsible for budget management

Salary Range: $83,196 to $95,157/yr

Focus on the Family puts a high value on our team members and offers a unique benefit package.

Employees scheduled for 20 hours or more per week are eligible for:

  • Norton LifeLock ID Theft Coverage
  • Legal Shield/ID Shield Coverage
  • 403B Retirement Plan
  • Vacation Time & Vacation Payout
  • Sick Time
  • Holidays
  • Service Awards
  • Community Service Days
  • Bookstore Discount
  • Fitness Center

Employees scheduled for 30 hours or more per week are eligible for all the above and:

  • Medical Plan
  • Dental Plan
  • Vision Plan
  • Life Insurance
  • Disability Insurance
  • Flexible Spending Accounts
  • EAP (Employee Assistance Program)
  • Tuition Reimbursement
  • Warehouse Membership Reimbursement

Note: This is a summary and should not be construed as future promises to continue to provide benefits as outlined above. For complete and definitive language, refer to the governing plan documents.

*Temporary employees are not eligible for benefits, except for:

  • Fitness Center
  • Bookstore Discount
  • Sick Time

Helping Families Thrive in Christ! Focus on the Family is a 501c3 Christian Non-Profit Ministry.

Apply here: https://us232.dayforcehcm.com/CandidatePortal/en-US/fotf/Posting/View/5417

To apply for this job please visit us232.dayforcehcm.com.